Coronavirus (COVID-19)

Information for all NextGEN360 staff concerning Coronavirus (COVID-19) 

This page was last updated on the 27.05.2021

Strict distancing and enhanced safety measures are in place for our essential on site staff. Home working remains in place for staff that can work from home

At all times, the guidance and requirements of the UK government will be adhered to and where possible exceed to ensure the ongoing safety of all employees, family members and public.

Below is our Policy which reflects the guidance published on the 17th August 2021 and highlights 6 key steps that businesses should take to protect their staff and customers. You can view our detailed Covid 19 policy by clicking here.


Key Point NextGEN360 Practice
  1. Complete a health and safety risk assessment that includes the risk from COVID-19.

Complete a risk assessment, considering the measures set out in this guidance. Also consider reasonable adjustments needed for staff and customers with disabilities. Share it with all your staff. Keep it updated

Refer to:

RA/HSE/50 – Site wide Operations (NextGEN360 COVID-19)

RA/HSE/51 – External Sales COVID Risk Assessment

Document also published online.

  1. Provide adequate ventilation

You should make sure there is a supply of fresh air to indoor spaces where there are people present. This can be natural ventilation through opening windows, doors and vents, mechanical ventilation using fans and ducts, or a combination of both. You should identify any poorly ventilated spaces in your premises and take steps to improve fresh air flow in these areas.

All offices / meeting rooms have windows or ventilation fitted.
  1. Clean more often

It’s especially important to clean surfaces that people touch a lot. You should ask your staff and your customers to use hand sanitiser and to clean their hands frequently.

Additional cleaners have been employed to continuously disinfect door handles, handrails and other touch points.

Notices to remind employees to wash their hands more frequently are in place.

Hand sanitisers have been installed and in use at every site entrance and in each office area.

  1. Turn away people with COVID-19 symptoms

Staff members or customers should self-isolate if they have a high temperature, a new continuous cough, or a loss or change to their sense of smell or taste. They must also self-isolate if they:

If you know that a worker is legally required to self-isolate, you must not allow them to come to work. It’s an offence to do this

Employees and visitors are temperature checked on entry to site and sent away if above 37.8 c

All employees to read and sign CF/HSE/11c and agency workers to read and sign CF/HSE/11b to declare they will follow the on site COVID rules and inform their line manager if they have any COVID symptoms.

All visitors to complete QAS 27 on entry to site.

All Employees and visitors must use face coverings when in common areas and when not in their usual place of work.

  1. Enable people to check in at your venue

You’re no longer legally required to collect customer contact details, but doing so will support NHS Test and Trace to contact those who may have been exposed to COVID-19 so that they can book a test.

You can enable people to check in to your venue by displaying an NHS QR code poster. You do not have to ask people to check in or turn people away if they refuse. If you choose to display a QR code, you should also have a system in place to record contact details for people who want to check in but do not have the app.

A QR Code Poster is available at all site entrances.

All visitors have their temperature taken and recorded on entry to site on the daily visitor log.  Contact details will be recorded if they don’t have access to the app and wish to register.

  1. Communicate and train

Keep all your workers, contractors and visitors up-to-date on how you’re using and updating safety measures.

Employees are routinely briefed on COVID updates via toolbox talks, daily meetings and HSE boards.  This SOP is reviewed each month.

If you cannot get in touch with your line manager – call reception on 0161 537 4600 or email

Are you feeling unwell?

Stay at home if you have coronavirus symptoms

Stay at home for at least 14 days if you have either:

  • a high temperature
  • a new, continuous cough
  • breathing difficulties

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you’re staying at home.

Please contact your line manager as soon as possible.


Have you been to an affected area in the last 2 weeks?

Do not come to work

If you have been away in the past two weeks (even if you are not showing any symptoms), stay at home until you have your line manager’s permission to return.

Any employees coming back from any of the affected areas (identified on the UK Gov site below) must self-isolate for 14 days straight away.

Please contact your line manager as soon as possible.



Have you been in close contact with anyone suffering with coronavirus symptoms or someone who as returned from an affected area?

Do not come to work

Stay at home and self-isolate for at least 14 days. Do not return to work until you have permission from your line manager to do so.

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you’re staying at home.

Please contact your line manager as soon as possible.